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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A (Inannah)

September 26, 2025

5  out of  5
rating by A (Inannah)
"Sarah Hack is absolutely a customer service professional. She answered all my questions and got me set up in under 30 minutes. She was polite and patiently explained my policy options. I appreciate her willingness to speak with me and answer my questions with enthusiasm."
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Jennifer Macioce

September 25, 2025

5  out of  5
rating by Jennifer Macioce
"Always so helpful. Easy to contact. Gave me excellent rates. Highly recommend"
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Maddies_world 123

September 25, 2025

5  out of  5
rating by Maddies_world 123
"Sarah Hack was great helping to set up life insurance for my daughter. She explained everything and made it an easy process! Something I thought would be complicated was so easy! Thank you to the State Farm agency and Sarah!"
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Anthony Forbes

September 24, 2025

5  out of  5
rating by Anthony Forbes
"We recently switched our auto and homeowners insurance to State Farm and the experience was top notch at Steve Metzler's office! Sarah was very knowledgeable and made the process very easy. The communication was outstanding and we are paying a lot less than with our previous company. If I could give more than 5 stars I would."
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Shane T

September 12, 2025

5  out of  5
rating by Shane T
"Steve Metzler and his entire office are absolutely amazing!! They literally have gone above and beyond for me so many times I think I've lost count. I couldnt be happier with them especially Amanda and Steve! If you are looking for insurance do yourself a favor and call them. There's no one better to deal with to be honest!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sam Haines

September 12, 2025

1  out of  5
rating by Sam Haines
"I requested that my family’s life insurance policies be canceled, and over two weeks later I was still receiving billing statements from State Farm. When I stopped by the office, there were multiple garbage bags piled up that made the place reek. For a State Farm agent, this level of service and professionalism is unacceptable. I’ve since switched my policies to another agent and would recommend others do the same. Thank you for your reply. My review reflects my experience with service and office conditions, including delayed policy cancellations and the state of the office. Professional communication and follow-through are critical for any agent, and my experience fell short in both areas. I’ve since moved my policies to another agent, and I hope this helps future customers make informed decisions."
We responded:
"This review is from a former employee who was let go in part for knowingly entering incorrect information on applications, so we are not surprised that the above review contains made up information. Their insurance has not been with our office for weeks. We wish them the best moving forward. "
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Karen Sharif

August 27, 2025

5  out of  5
rating by Karen Sharif
"No matter what comes at us, this insurance agent is always so responsive to our needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Moravec

August 20, 2025

5  out of  5
rating by Larry Moravec
"Sarah was very helpful, nice and courteous. It was a pleasure doing business with her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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sky

August 20, 2025

5  out of  5
rating by sky
"Liz was amazing. She made the process so easy and is super sweet."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lauren Bortner

August 20, 2025

5  out of  5
rating by Lauren Bortner
"Liz has been so helpful through starting this process! Definitely recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ed Culbertson

August 14, 2025

5  out of  5
rating by Ed Culbertson
"The people that work here are really kind, professional, and helpful. I cannot recommend them enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dijonane Shackelford

August 8, 2025

5  out of  5
rating by Dijonane Shackelford
"When I say they help me to the best of their abilities, they make sure I had the right coverage and got the right coverage. I really appreciate them. Make sure you guys look for them when you’re getting your insurance. They’re gonna make sure you get the best hands-down thank you guys so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lucas Qin

August 2, 2025

5  out of  5
rating by Lucas Qin
"My agent, Liz Schurz, is a wonderful and helpful agent. She is patient and professional, and responds to me (the client) in a very timely manner. She gave me a great experience buying insurance at State Farm. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Janice Ahn

July 30, 2025

5  out of  5
rating by Janice Ahn
"I have had such a great experience with this team. Amanda is excellent - she is personable, patient, and attentive - thank you for making this a positive experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Judith Mermigas

July 25, 2025

5  out of  5
rating by Judith Mermigas
"Quick response time with complete follow up. I hav been using this office for different types of insurance. It has been a great experience everyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dante Laufer

July 25, 2025

5  out of  5
rating by Dante Laufer
"I recently switched over to State Farm from another insurance company for homeowners and auto. Sarah was fantastic to work with. She got us better coverage and saved us a lot of money. Sarah made the entire process very easy with great communication. Highly recommend this insurance group, great experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carlo Ciappetta

July 8, 2025

5  out of  5
rating by Carlo Ciappetta
"Steve and Amanda are so great to work with. They always provide the help I need, when I need it. Steve has been my agent for three years now. He is always accessible and always very helpful. Amanda is the same way and on top of everything they are both so friendly and easy to deal with. If you’re thinking about switching insurance agents do the right thing and choose Steve!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Elizabeth Lendermon

June 26, 2025

5  out of  5
rating by Elizabeth Lendermon
"Amanda was exceedingly helpful, kind, and patient. She helped make everything easy for me. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kaylee Pistorius

June 23, 2025

5  out of  5
rating by Kaylee Pistorius
"Liz was great! Quick response and super helpful! Very good experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eric Taylor

June 18, 2025

5  out of  5
rating by Eric Taylor
"My Review of Samuel Haines and State Farm Samuel Haines at State Farm is absolutely outstanding ! I recently worked with Samuel Haines on my new insurance policy, and I couldn't be more impressed. Sam was absolutely great ! He took the time to explain every single detail of my new policy, ensuring I understood everything thoroughly. His ability to communicate complex information with such clarity and great professionalism truly made the experience seamless and stress-free. Because of Sam's extensive knowledge and exceptional communication skills, I would wholeheartedly continue to recommend State Farm to all my family and friends. He is a fantastic representative for the company and truly goes above and beyond for his clients. Thank you, Sam, for your excellent service ! A Very Satisfied Client"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Andy Haines

June 13, 2025

5  out of  5
rating by Andy Haines
"Sam was very helpful and saving us a ton of money on auto and home insurance and very quick to respond - very professional"
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John Cooley

June 6, 2025

5  out of  5
rating by John Cooley
"My agent is Steve Metzler from State Farm Insurance and he has always been upfront and hard-working for me if you need it done you can count on him, John Cooley"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rachel Berg

June 5, 2025

5  out of  5
rating by Rachel Berg
"We worked with Amanda to move all of our policies to State Farm. Pricing is more than fair..We have two teenage boys on our auto policy, and they were able to cut our premium in half for comparable coverage. Amanda was very helpful and attentive to all of our questions! I asked A LOT! If you’re thinking about shopping insurance, or even if you’re not, make them your first call!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rickeela Johnson

June 5, 2025

5  out of  5
rating by Rickeela Johnson
"Amanda is such a nice person"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Olivia P

June 5, 2025

5  out of  5
rating by Olivia P
"Amanda made getting renters insurance quick and easy. Super helpful, friendly, and knowledgeable. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."